Help Center
Shipping, returns, payments and account questions — answered in one place.
How long does shipping take, and how much does it cost?
Standard delivery takes 3–5 business days after dispatch ($9 flat, free on orders over $100); express takes 1–2 business days. See the full breakdown on our shipping & delivery page.
How do I return an item or start a return?
You have 30 days from delivery. Start your return online and print the prepaid label we email you. Begin at start a return or read the returns policy.
Where is my order? How do I track it?
Track any order with your order number and email on the order tracking page. Signed-in customers also see live status under their orders.
When will I receive my refund?
Approved refunds process within 3–5 business days to the original payment method; banks may need extra days to post it. Details are in our refund policy.
How do I find the right size?
Every product links to the size chart for its own category. Compare your measurements on the size guide — between sizes, follow the fit guidance for that category.
How can I contact support?
Email us at support@jestify.com or call +1 (212) 555-0190. You can also use the contact form — we reply within one business day.